Accessibility Statement for Deland, Gibson Insurance Associates

Website: https://delandgibson.com
Last Revised: September 30, 2025

Measures to support accessibility

At Deland, Gibson Insurance Associates, we are committed to ensuring that our website and all digital services are accessible to everyone, including people with disabilities. This document outlines our accessibility practices, the standards we adhere to, and how you can provide feedback.

Deland, Gibson Insurance Associates takes the following measures to ensure accessibility:

  • Accessibility is part of our mission statement.
  • Accessibility is part of our internal policies.
  • Clear accessibility targets and responsibilities exist within the organisation.

Conformance status

The Web Content Accessibility Guidelines (WCAG) are a set of standards that must be adhered to to ensure accessibility for people with disabilities. There are three defined levels of conformance: A, AA, and AAA.

Deland, Gibson is partially conformant with WCAG 2.1 AA. This means that there are some parts of the content that do not conform to the accessibility standard.

Known Accessibility Limitations

Unresolved accessibility barriers due to budget or technical limitations (Disproportionate burden):
  1. Videos:
    Our videos currently lack closed captions, and we plan to add accurate captions to all existing and new videos by the end Q1 2026.
  2. Disallowed ARIA attributes are used for certain roles
  3. Prohibited ARIA attributes are used on certain roles
  4. Text and images of text do not meet minimum contrast ratios
  5. Form inputs lack associated visible or programmatic labels
  6. Links lack clear, descriptive text or accessible names
  7. Issues were logged in the `Issues` panel in Chrome Devtools
  8. Use efficient cache lifetimes
  9. Avoid an excessive DOM size
  10. Ensure text remains visible during webfont load
  11. Font display
  12. Forced reflow
  13. Improve image delivery
  14. Time to Interactive
  15. Largest Contentful Paint element
  16. LCP request discovery
  17. Avoid serving legacy JavaScript to modern browsers
  18. Legacy JavaScript
  19. Serve images in next-gen formats
  20. Network dependency tree
  21. Defer offscreen images
  22. Render blocking requests
  23. Eliminate render-blocking resources
  24. Avoid enormous network payloads
  25. Minify CSS
  26. Minify JavaScript
  27. Reduce unused CS
  28. Reduce unused JavaScript
  29. Serve static assets with an efficient cache policy
  30. Efficiently encode images
  31. Does not use passive listeners to improve scrolling performance
  32. Preconnect to required origins
  33. Properly size images
  34. Links are not crawlable
  35. Page is blocked from indexing
  36. Links do not have descriptive text
  37. Document does not have a meta description

We aim to remedy these issues by the end Q1 2026.

Technical Specifications

Accessibility of Deland, Gibson depends on the following technologies:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

Compatibility with user environment

This site is designed to be compatible with the following browsers:

  • Safari
  • Chrome
  • Firefox

This site is designed to be compatible with the following operating systems:

  • Windows 10+
  • Mac OS 13+

Assessment Methods

Deland, Gibson assessed the accessibility of this site using the following method(s):

  • External evaluation: The content was evaluated by an external entity not involved in the design and development process
  • Self-evaluation: The content was evaluated by your own organization or the developer of the content

Accessibility evaluation report

You can access our accessibility evaluation report at:

https://delandgibson.com/wp-content/uploads/2025/09/dg-accessibility-report-9-30-2025.pdf

Accessibility evaluation statement

You can access our accessibility evaluation statement at:

https://delandgibson.com/accessibility-statement/

Feedback

We welcome your feedback on the accessibility of Deland, Gibson Please contact us via one of the following methods:

Phone: 800-697-7657
E-mail: [email protected]
Visitor Address: 36 Washington Street, Ste 40,
Wellesley Hills, MA 02481
Postal Address: 36 Washington Street, Ste 40,
Wellesley Hills, MA 02481

We aim to respond to feedback within 2 business days.

Formal complaints

If you haven't receive a timely or adequate response to the accessibility issue. Please raise a formal complaint to the given enforcement team:

Enforcement team 1
Name: U.S. Department of Justice Civil Rights Division
Link to the enforcement procedure or authority: https://www.ada.gov/
Contact details:
U.S. Department of Justice
Civil Rights Division
Disability Rights Section
950 Pennsylvania Avenue, NW
Washington, D.C. 20530-0001