Welcome to Client Central, your central online resource for forms, helpful information, and important links. We’ve also provided tools for prospective clients who want to receive a quote or learn more about Deland, Gibson Insurance.
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We are your advocate in this process and will take steps necessary to make sure you are correctly indemnified. Below are general instructions for claims.
Instructions for Specific Claim Types
Call our office or your insurance company direct to report the loss. We will give you information about the appraisal process. You will need the following information to assist us in reporting the loss:
- Your plate registration number
- Name, address, and telephone number of all drivers involved
- Name, address, and telephone number of any witnesses
- If you have a camera on hand, please take pictures of the scene, damage, and the parties involved.
- Complete and submit a Claim Notification Form
- Complete and submit a Crash Report
Please obtain a copy of the police report and complete the Crash Report. Forward both of these reports to our office.
Auto Glass Claims
After Hours Claims
- Dial the above number
- Wait 2-3 beeps
- Enter the callback number followed by #
- Hang up and someone will be in touch shortly after to collect claim details