CLIENT CENTRAL

Welcome to Client Central, your central online resource for forms, helpful information, and important links. We’ve also provided tools for prospective clients who want to receive a quote or learn more about Deland, Gibson Insurance.

If you need additional assistance or have questions about the appropriate use of these forms, please contact us and we’d be happy to help you.

• Make an Online Payment
• Request Certificate Form
• Claim Notification Form
• Insurance Company Contact Information
• RMV Links
• Automobile – Special Coverage Offers
• Frequently Asked Questions
• Auto Insurance Buyers Guide (PDF)
• MAIP Consumer Guide (PDF)
• White papers & Videos
• Get Our Newsletter

We are your advocate in this process and will take steps necessary to make sure you are correctly indemnified. Below are general instructions for claims.

• Claims Phone: (781) 237-1515
• Claims Fax: (781) 237-4160
• Claims Email: Claims@delandgibson.com
• Claim Notification Form

Call our office or your insurance company direct to report the loss. We will give you information about the appraisal process. You will need the following information to assist us in reporting the loss:

1. Your plate registration number
2. Name, address, and telephone number of all drivers involved
3. Name, address, and telephone number of any witnesses
4. If you have a camera on hand, please take pictures of the scene, damage, and the parties involved.
5. Complete and submit a Claim Notification Form
6. Complete and submit a Crash Report

Please obtain a copy of the police report and complete the Crash Report. Forward both of these reports to our office.

Call our office to report the loss prior to replacing the glass in your automobile. We will give you information on the claims process and how to get it replaced.

1. Secure the property to prevent any further damage i.e. put a tarp on the roof, board up the windows, etc.
2. Take any applicable pictures.
3. Call our office to report the loss: (781) 237-1515
4. Complete and submit a Claim Notification Form

1. If a claim or accident occurs over the weekend or if the office is closed; please check your current policy for the name of the insurance company and policy number.
2. Please call the insurance company (Insurance Company Contact Information) and report the loss directly.